FAQs

How many items can I bring for alteration?

Right now I’m limiting each person to 3 garments/jeans for alteration. I know you all might have been saving up your alterations but if you bring in a big box of items for me to repair, that will leave me with no time to stitch up other peoples pieces. I’m happy to alter 5 at a time and you’re welcome to bring more once those are ready for pick up.

Why don’t you accept walk-ins?

I’m a small operation. 90% of the time its just me in my studio working by myself. I need to know when someone is coming to do a fitting or to drop off repairs so that I can make sure I am here, and also to make sure I don’t have another appointment at the same time. It’s greatly appreciate for you to not be late to your appointments for this reason as well. If you show up and I’m not here or I’m in another appointment you may be turned away and encouraged to go online to schedule an appointment.

Why do I need to wash my jeans? What about non denim garments?

You must wash all garments with soap and water before bringing them in. Regular clothing as well as anything denim. When I’m working on your alterations they are in close proximity to my hands and face. If you bring in your jeans to be repaired or altered, its not only extremely unhygienic but its very disrespectful to me. As I’m not a traditional alteration shop, I am taking the time to repair your jeans and/or other garments. If you don’t wash your jeans often you may need to wash them a few times to make sure they are clean enough for me to repair. You must use soap and water to clean them. Dry cleaning will not work for denim, but will be acceptable for regular garments. I will refuse repair if I don’t deem the garment as clean. This is no slight on you, this is just for my safety.

Can I mail in my alterations?

I do accept mailed in items for repair/alteration. Email me here to inquire. I will give you information on how to measure, if needed, and where to send your items.

Do you repair upholstery?

No. I can make new cushion covers occasionally or replace zippers on furniture covers. However, I am not equipped with the tools or machines needed to do upholstery. I only have machines and tools for garment construction.

Can you repair stretch denim?

I can repair stretch denim, but I will not do an invisible darning on them. I don’t recommend a darning type of repair on stretch denim as this can lead to puckering, wrinkles in the denim and more damage in the end. Even after light wear/wash. I can do a patch repair and color match as thread and backing as best as I can depending on the color/type of denim and the extent of the damage. This will be something we can talk about via email or at your appointment to go over what options we have.

What is your turn around time?

Right now my books are closed. I am currently booked for the next 3 months. Please watch my social media, links located at the bottom of this page, for updates on when I will be opening my books again.

My turn around time is generally between 2 to 3 weeks from the time I receive the item for repair or alteration. This can be subject to change to less or more depending on my incoming work load. I will also NO LONGER ACCEPT ANY RUSH ITEMS. Not even for an added fee. If you need an item repaired in a rush, it may be pertinent for you to look into other alteration shops, or make sure to remember items that you need by a certain date in advance. NO Exceptions!

Do you alter wedding dresses?

No. I don’t alter wedding dresses of any kind. I will happily alter a bridesmaid or formal gown. Or alternative clothing that you plan to get married in. If it’s a traditional wedding gown I will not alter it. I do have other people that I can recommend to you that may help. Generally wedding dress alterations are very time consuming and high anxiety for the bride. A feat in which I am not interested in.

Do you repair heavyweight denim?

Yes! I can repair denim up to 30oz. Anything that is between 18oz - 30oz is considered heavyweight and will come with an added charge for repair/alteration. You can check the price list on this page to get an estimate of what it may cost depending on your repair/alteration. Remember the prices listed are an estimate of cost.

Do you replace zippers?

Yes, on most items. Depending on the item, I may have the zipper in stock, or I may need to order it. I can replace zippers on jeans, slacks, shirts, jackets, pillow cases, etc. I do not replace zippers on any kind of upholstery, or hard shell instrument case. If you’re not sure if its something I can fix, please feel free to email me for inquiry.

Do you do Pattern-making?

I am not a pattern maker by trade and I do not wish to work on patterns. We are strictly cut and sew production.

What kind of production do you do?

I am currently not accepting small production work. Our books are currently closed and we are not taking appointments for consultations on small production at the moment.

I do small batch production for designers or small business owners. I have experience in work wear, pet wear, women, men and children wear. I have done homewares like pillows and blankets. I specialize in raw denim and lingerie, but can do most things. Email me to inquire more!